Paws with a Cause breeds and trains dogs for use as service animals, keeping health, grooming, and exercise records throughout their time in service. Organization leaders wanted to streamline and digitize the recording process, as staff members were currently using a combination of paper and excel records. This process was time-consuming and ineffective. They requested a web-based system with secure authentication, user roles, and the ability to completely manage each dog in their program. Further, they wanted to bridge the gap between the caregiver and the veterinary staff.